- To disassemble and reassemble your bottle for cleaning and care refer insulated drink bottle instructional video here
- To effectively clean your drink bottle remove the silicone straw top & straw stem and wash with warm, soapy water. We recommend a cleaning brush set to thoroughly clean through the straw and mouthpiece. Allow your straw top, stem, and other parts to dry completely before reassembling.
- Is your insulated drink bottle is leaking?
Your insulated drink bottle is only leak-proof when the flip lid is shut, the straw itself is not leak-proof. So, it will leak if the lid is left open and the bottle is tipped on an angle or upside down.
If it seems to be leaking when the flip lid is shut, try closing the lid slowly so you can ensure the groove inside the lid is matching up with the straw. It’s also a good time to check your straw top (mouthpiece) and straw stem are connected and inserted properly as shown in our insulated drink bottle instructional video here.
Always make sure the straw top is pulled through all the way until it ‘clicks’ into place, and that the straw disk that sits under the lid is firmly pressed in place.